Taxi - Taxis are available from outside the terminal building, and pre-paid taxi tickets are available from Taxi Autorizado in the Transportacion Terrestre booth located in baggage reclaim. Passengers are advised to only use the authorised taxis, with and airport logo on them.
Bus - There are regular airport buses to various destinations in and around Mexico City. The buses depart from outside Gate D.
Rail - The Metro offers regular train services to and from the airport, and are very croweded at rush hour due to the very cheap price. The station is located just outside the terminal building.
Road - Travelling to and from the airport you can either use car, bus or taxi services.
Parking facilities at Mexico City International Airport:
There are 2 parking facilities at the airport, the national area is on the left just after you turn into the airport access road, Boulevard Puerto Áereo, with spaces for almost 2,000 cars.
Communication between the national car park and the airport is via a pedestrian bridge from inside the airport, between entrance gates 1 and 2.
The international parking facility is attatched to the northern end of the 'Terminal Terrestre,' along the airport access road, Boulevard Puerto Áereo, after passing entrance gate 10.
Basically, you have to do a 'U-turn' to your left to access the car park; if you see the gas station you've gone too far, do the 'U-turn' before you reach it and try again.
Communication between the international parking lot and the airport is via the 'Terminal terrestre.'
If you'd prefer to pay the cost of your stay in the parking lot prior to leaving, an Automatic Parking Cashier (machine) is by Gate 9 on your way to the national parking facility; in the case of the international facilities, machines are placed by the pedestrian bridge entrance into the facility itself, these bridges are between Gates 1 and 3.
Information booths in Mexico City International Airport:
There are information booths throughout the airport; in the ground floor national area - Sala 'A' - between entrance gates 2 and 3 - and in the ground floor international area - Sala 'E1,' between gates 7 and 8.
On the first floor there are booths by the last-minute waiting rooms 19, 25 and 36.
During heavy passenger-traffic periods there is also a team of transient staff who usually identify the lost souls among the crowds and lend a helping hand. Watch out for the orange uniforms if you feel the need for HELP!
Lost luggage
The lost luggage department is on the first floor. From the ground floor, take the elevators to the first floor and turn right, continue along through the fast food area and the office is facing you just by the turning for the 'Terminal Terrestre,' the doors are glass with engraving. To make a claim for lost luggage, you'll need the following documents, an official ID with photo and a copy of your boarding pass. You'll also have to tell them where you beleive your luggage was lost and give them a description of the contents of the said luggage. The lost luggage office number is 102 and the telephone number is 5571-3600 ext. 2289. The office is open between 9 a.m. and 9 p.m. The time limit for claiming lost luggage is 3 months.
Baggage: There are lockers available by lounge A, a packing service is also available by loung B. Porters are available to assist with luggage for a tip.
Money: The airport has a few banks, with bureaux de change facilities. ATMs are located throughout the terminal building.
More Services: A post office is located in the Domestic Arrivals area; and there is 24 hour medical assistance and pharmacies. Mobile phones are also available for hire and there is an Internet cafe in lounge E. the airport also has an exhibition hall.
Eating & Drinking: The airport has a wide variety of shops located in the terminal building, including duty free shops; arts and handcrafts shops; liquor stores; gift shops; and newsagents.
Shopping: The airport has an extensive range of bars; cafeterias; fast food outlets; and restaurants, including Wings; Baron Rojo; and Cucara Makara.
The International Business Club, whis is situated on the second floor of concourse D, provides workstations; meeting rooms; an auditorium; telephone; Internet; and catering services. The Hilton Mexico City Airport Hotel also has a fully equiped business centre; which offers secretarial services; fax; printers; Internet access; photocopying; paging equipment hire; and courier services.
Facilities for the Disabled in Mexico City International Airport:
Elevators for the disabled are placed throughout the national area of the ground floor in SALAS 'A,' 'B,' 'C' and 'D,' along the exterior wall of the instalations.
On the first-floor these elevators are found in the fast-food area opposite Gate 10, Gates 12 and 13, and by and the VIP lounge at Gate 17; for those planning to visit this lounge the best ground-floor option is by Gate 6.
In general, if visiting the first floor, I'd say the best option for special-abiltiy visitors is to take the elevator option closest to your first-floor destination as transit is usually easier on the ground floor.
That said, the upper floor is also well organised but tends to get a little more crowded than the ground floor, packs of hungry transients fill the passages on their way to relish their final pre-flight opportunity for fast-food alternatives, or, of course those just killing time whilst awaiting visitors.
A further VIP lounge is by Gate 21, again there is an elevator close at hand. Located by the waiting-rooms area for Gates 25, 26, 27 is another option and, last but not least, the exterior wall opposite Gate 23 is home to another of these elevators for the installations' special-ability visitors.
Regarding the 'Terminal Terrestre,' the elevator at the entrance/exit passage communicating the fast-food area with the ticket counters for the direct-service coach options is the best-placed option for visitors to this area of the terminal.
The vast majority of the public conveniences are equipped with special-ability options for disabled visitors and are found almost everywhere; finally, for ease-of-access, ramps have been incorporated throughout the whole of the terminal, so if you happen to be a member of this group of the species, you should have no complaints with these installations.
Hotel reservation desks are available at the airport.
Hilton Mexico City Airport
International Mexico City Airport, Mexico City, Mexico 15620
Tel: +52-55-5133-0505 Fax: +52-55-5133-0500
The Hilton Mexico City Airport hotel is located inside Benito Juarez International Airport on the third level of the gate F1 in the International arrivals area. We offer our guests the highest levels of service and personal attention combined with the utmost convenient location. All guestrooms have been designed especially for business traveler guests. The Hilton Mexico City Airport hotel features an outstanding restaurant - Belvedere and a bar - Carlo's Place, which offers an incredible view of the airport's runways where it is possible to watch the arrival and departure of all flights. We also offer a service to monitor international and domestic flight schedules. Recreational amenities include a fitness club. The Hilton Mexico City Airport hotel offers great accommodations and service.
CAMINO REAL AEROPUERTO
Puerto México No. 80
Col. Penón de los Banos
México, D.F. 15520
Phone: (01 55) 3 003-0033
Fax: (01 55) 3 003-0034
aero.mex @ caminoreal.com.mx
Conveniently located in eastern Mexico City and with easy access to the city’s International Airport by simply crossing a covered pedestrian bridge, the Airport Camino Real is undoubtedly one of the best options available. The hotel is also located just a short 20 minutes drive from downtown Mexico City, where you can find the best museums, shopping, restaurants, theaters and historical sites, and only a 25 minutes drive from the exclusive financial and business district of Polanco. Here at the Airport Camino Real, you’ll find a combination of all the services commonly offered at world-class hotels with the warmth and hospitality that always characterizes us.
J.R. Plaza Aeropuerto *****
390 Puerto Aéreo Blvd.
Tel. 5785 5200.
Fax. 5785 3047
Situated in front of the airport.
Holiday Inn
MEXICO CITY-EAST
JAVIER ROJO GOMEZ AVE 630
MEXICO CITY, 09310 MEXICO
Hotel Front Desk: 52-55-56400460 | Hotel Fax: 52-55-56006777
-Hotel is located at or near an Airport
# Distance to airport: 2.5 MI / 4.02 KM East to Hotel
# Complimentary Airport Shuttle
Holiday Inn
MEXICO CITY-PLAZA DALI
VIADUCTO RIO DE LA PIEDAD #260
MEXICO CITY, 15860 MEXICO
Hotel Front Desk: 52-55-57682020 | Hotel Fax: 52-55-55520895
ocated 2 miles from International Airport and 5 minutes from Legislative Palace, Foro Sol and “Palacio de los Deportes” Concert Hall, Hermanos Rodriguez Race Track, Sports High Performance Center and Industrial Zones of Iztapalapa and Iztacalco. 5 miles from World Trade Center, Mexico City Zócalo and Historical Center, Palace of Fine Arts and the best theatres in city.
# Distance to airport: 2 MI / 3.22 KM South West to Hotel
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