Singapore - Airport Facilities
Shopping: There are many shops located in both terminals of the airport, including Fashion boutiques; Liqour/Tobacco shops; newsagents; Computer/Electronics shops; Healthcare stores; Sport shops; and many more.
Eating & Drinking: The airport has a wide range of bars; cafes; delis; fast food outlets; restaurants;and snack bars, including Coffee Club Xpress; Cafe Ritazza; East & West Music Bar; Harry's Bar; Chen Fu Ji Noodle House; Genki Sushi; and many more.
Children's Playground
A place suitable for children aged from 1 to 12 to have moments of fun. This play area is located at
Terminal 1
Next to McDonalds at Transit Mall West, Level 3
Terminal 2
Next to Transfer Counter E at Transit Mall North, Level 2
Hair and Beauty Services
Within the Transit Mall of both terminals, visitors can enjoy hair and beauty services at
Terminal 1
TranSpa at Transit Mall East, Level 3
For more information, please call (65) 6542 7175
Terminal 2
TranSpa at Transit Mall South, Level 3
For more information, please call (65) 6542 2849
Travellers, airport workers and visitors to Changi Airport can also get a quick 10-minute haircut by a professional hair stylist for just S$10. Located at
Terminal 2
EC House at Departure Hall North, Public Area, Level 2
Left Baggage Counters
To have your luggage looked after, should you wish to shop free of luggage or if you need to leave the airport, you can visit our Left Baggage counters, This payable service provided by Harilela International Pte Ltd is available 24 hrs daily and they are located at
Terminal 1
Near Sincere Watch at Transit Mall East, Level 2
For more information, you can contact (65) 6214 0318
Basement West, Public Area
For more information, you can contact (65) 6214 0628
Terminal 2
Behind Chocolates.Candy.Delicatessen at Transit Mall South, Level 2
For more information you can contact (65) 6214 0448
Arrival Hall North, Public Area, Level 1
For more information, you can contact (65) 6214 1683
Rates for Left Baggage
Cabin Bags S$3.15 for first 24 hrs
S$4.20 for subsequent 24 hrs
Suitcase S$4.20 for first 24 hrs
S$5.25 for subsequent 24 hrs
Odd Size S$8.40 for first 24 hrs
S$10.50 for subsequent 24 hrs
Also, for enquires, please email: baggage@ airport-hotel.com.sg
Medical Services / Pharmacies
Medical Services
If you do not feel well or require medical assistance while at Changi Airport, you may go to any of the following clinics located at
Terminal 1
Raffles Medical Group at Transit Mall West, Level 2
For more information, you can call (65) 6543 1113
Operating hours: 8am to 2am daily
Terminal 2
Raffles Medical Group at Transit Mall North, Level 2
For more information, you can call (65) 6546 3815
Operating hours: 8am to 2am
Raffles Medical Group at Basement South, Public Area
For more information, you can call (65) 6543 1118
Operating hours: 24 hrs daily
In cases of emergency, you can contact the Raffles Medical Group Emergency Hotline at
(65) 6543 2223
Pharmacies
Pharmacies catering to your prescription needs are located at
Terminal 1
Guardian Pharmacy at Transit Mall East, Level 2
Terminal 2
Watsons at Transit Mall North, Level 2 Sinchong Meheco at Transit Mall South, Level 2 Watsons at Departure Hall North, Public Area, Level 2
Premium Services / Passenger Meeting Services
Select the type of meeting service provided by Harilela Holdings (S) Pte Ltd that would best suit your needs. With its express clearance through immigration, the Premium Services represent the best way to welcome your important guests and business associates. You may also choose our Passenger Meeting Services to meet and escort VIPs, guests and friends through normal clearance on your behalf.
Terminal 1
Arrival Hall West, Public Area, Level 1
For more information, please call (65) 6546 8168
Terminal 2
Arrival Hall North, Public Area, Level 1
For more information, please call (65) 6542 2848
3-5 days reservations are required for VIP Meet & Greet services.
Rates for Premium Services
VIP
Gold “Meet and Greet”: S$42 per arriving / departing guest Platinum “Meet and Greet”: S$98 (inclusive of one-way limousine airport
transfer)
Each additional arriving / departing guest sharing the same limousine will be charged at S$63
Additional services rendered beyond 7am to 11.30pm will be subjected to the following surcharges
From 11.31pm to 12.30am S$21 per escort
From 12.31am to 7am S$26.25 per escort
Rates for Passenger Meeting Services
VIP
VIP meet without flowers S$31.50
VIP meet with flowers S$42.00
Normal “Meet and Greet”
1 passenger S$10.50
2 passengers S$15.75
3-5 passengers S$21.00
6-10 passengers S$26.25
11-20 passengers S$31.50
21-30 passengers S$42.00
31-50 passengers S$52.50
Maids / Workers / Trainees / Crew
Handing over of IPA S$10.50 per IPA
Handing over of document in Envelope including Visas to a single passenger or to a group leader of a tour group without additional meeting services provided S$10.50 per Envelope
Additional services rendered beyond 7am to 11.30pm will be subjected to the following surcharges
From 11.31pm to 12.30am S$21 per escort
From 12.31am to 7am S$26.25 per escort
Convenience Stores / Supermarkets
Our convenience stores and supermarkets provide you with a wide range of products. They are located at
Terminal 1
7-Eleven at Transit Mall West, Level 2
Operating hours: 24 hrs daily
NTUC Supermarket at Basement East, Public Area
Operating hours: 7am to 10pm
Terminal 2
7-Eleven at Transit Mall South, Level 3
Operating hours: 24 hrs daily
Cold Storage Supermarket at Basement South, Public Area
Operating hours: 8am to 10pm
Money Changers
All major currencies are accepted at the 24 hrs money changers found at
Terminal 1
Next to Chomel at Transit Mall West, Level 2 Next to Bally at Transit Mall East, Level 2
Terminal 2
Near Omega Boutique at Transit Mall North, Level 2 Near Chomel at Transit Mall South, Level 2 Near Bengawan Solo at Departure Hall Central, Public Area, Level 2
These established reputed banks offer competitive exchange rates. Phone cards are also available at these counters. For your convenience, ATMs of many different banks are also available all over the airport.
Parents' Rooms
The Parents' Room caters to parents looking for diaper changing stations and other related facilities. You will find a hot water dispenser for your convenience, and the privacy to attend to your baby.
Terminal 1
Near gatehold room C24 at Transit Mall West, Level 2 Near gatehold room D36 at Transit Mall East, Level 2 Next to Delifrance Restaurant at Arrival Hall West, Public Area, Level 1
Terminal 2
Near gatehold room E1 at Transit Mall North, Level 2 Behind Sunglass Hut at Transit Mall South, Level 2 Near Check-in Row 7, Departure Hall Central, Public Area, Level 2
Postal and Telecommunications
All local calls made within the Transit Malls are FREE, overseas phone calls, however, are chargeable through overseas phone cards.
Budget phone call booths provided by MediaRing have been set up should you wish to make budget calls overseas. Simply pay a deposit of S$3.00 to the counter and you will be allocated a booth. After the call is completed, any unused deposit will be refunded to you. If you make calls exceeding the deposit, however, you would have to pay the remaining cost. These Budget phone call booths are located at
Terminal 1
Near Giordano at Transit Mall West, Level 2
Operating hours: 6am to 12am
Terminal 2
Next to Sports Bar at Transit Mall Central, Level 2
Operating hours: 6am to 1am
Should you need stamps or overseas phone cards, you can make your way down to any Money Changing counter or these 24 hrs outlets situated at
Terminal 1
7-Eleven at Transit Mall West, Level 2 Left Luggage outlet at Transit Mall East, Level 2 (stamps only)
You can fax documents and send out telegrams direct from the Singapore Telecom & Singapore Post outlets that also offer a full range of postal services at
Terminal 2
Next to Toys.Games.Children.Gifts at Transit Mall North, Level 2
Operating hours: 6am to 12am daily
Next to bod.bodynits at Departure Hall South, Public Area, Level 2
Operating hours: 6am to 12am daily
Prayer Rooms
For a quiet devotional moment, make your way to our Prayer Room located at
Terminal 1
Arrival Hall West, Public Area, Level 1
Terminal 2
Near Raffles Medical Group at Transit Mall North, Le
Smoking Areas
If you wish to smoke, you can make your way to any one of our Smoking Areas at
Terminal 1
Cactus Garden at Transit Mall West, Level 3 Near Stars and Legends Bar at Transit Mall West, Level 2 Near Nexus Lounge at Transit Mall East, Level 2
Terminal 2
Next to Harry’s Bar at Transit Mall North, Level 2 Behind Sunglass Hut at Transit Mall South, Level 2 Sunflower Garden at Transit Mall South, Level 3
Internet Services
Passenger can browse the web or send an email at any of our free internet kiosks in the Departure / Transit lounge of Terminal 1 and Terminal 2. Ethernet Lan points, IR ports, and Dial-Up ports are available to passengers travelling with their own laptops or PDA's too. Passenger can also enjoy wireless surfing at a nominal charge.
Dial-Up Internet
Passengers who have notebook computers with standard modem cards can dial up for free to the Singapore ISP from any of the PC Connection points. These points are located at
Terminal 1
Behind Giordano at Transit Mall West, Level 2
Terminal 2
Behind Sports Bar at Transit Mall Central, Level 2 iConnect at Transit Mall Central, Level 3
Ethernet LAN
Enjoy free internet connections on your laptop with our Ethernet LAN / Network points at these designated areas
Terminal 1
Behind Giordano at Transit Mall West, Level 2 Nexus Lounge at Transit Mall East, Level 2
Terminal 2
Behind Sports Bar at Transit Mall Central, Level 2 iConnect at Level 3, Terminal 2
Free Internet Corners
Passengers can surf the internet or check their emails before they catch their flights for free at the Free Internet Corners. These 24 hrs corners are located at
Terminal 1
Near Quick Bites West at Transit Mall West, Level 2 Near Sunglass Hut at Transit Mall West, Level 2 Near Digital Lifestyle (Electronics / Photo Equipment) at Transit Mall West, Level 2 Next to Stars and Legends Bar at Transit Mall West, Level 2 Nexus Lounge at Transit Mall East, Level 2 Near Bamboo Garden at Transit Mall East, Level 2 Near Pacific Coffee Company at Transit Mall East, Level 2 Near DFS Venture at Transit Mall East, Level 2
Terminal 2
Next to Transfer Counter E at Transit Mall North, Level 2 Skyplex at Transit Mall North, Level 2 iConnect at Transit Mall Central, Level 3 Near Transfer Counter F at Transit Mall South, Level 2
iConnect
An area dedicated to passengers who wish to do video conferencing, access the internet and more, is located at
Terminal 2
• Transit Mall Central, Level 3
iConnect offers free 24 hrs IT-related services for passengers including
30 Free Internet Terminals with audio and video chat capabilities. Passengers are able to communicate by video conferencing via MSN or Yahoo! Messenger Laptop access area with 15 workspaces with free internet connections and power points for passengers with laptops Game Zone with 6 Microsoft Xbox Live gaming consoles. Passengers are able to have an engaging form of entertainment as they play the latest game for free An interactive content display where passengers can choose the types of content to watch on the TV screens while surfing the web. The content ranges from local TV programs to international news channels such as CNN and BBC.
Infrared Internet Data Access
Passengers using Personal Digital Assistants (PDAs) with infrared ports, like Palm handhelds or laptops with IR ports can enjoy free wireless access to the internet and send or retrieve your emails.
By simply positioning the IR ports on your PDAs or laptops in line with the transceivers at the kiosks, you will be able to connect to the internet. These kiosks are located at
Terminal 2
Behind Sports Bar at Transit Mall Central, Level 2
Music Bar Lounges
Be mesmerised by the “Live” acoustic performance while enjoying your drink and finger food at the Music Bar Lounges located at
Terminal 2
Sports Bar at Transit Mall Central, Level 2
Operating hours: 7pm to 10pm
Harry's Bar at Transit Mall North, Level 2
Operating hours: 6pm to 9pm
While waiting for your flight, enjoy a relaxing nap at the following outlets located at
Terminal 1
The Rainforest Lounge at Transit Mall West, Level 3
For more information, please call (65) 6541 8518 or visit
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Transit Hotel at Transit Mall East, Level 3
For more information, please call (65) 6541 9106 / 16 or visit
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Terminal 2
The Plaza Premium Lounge at Transit Mall South, Level 3
For more information, please call (65) 6545 0388 or visit
www.plaza-ppl.com/sg_en/index.php
Transit Hotel at Transit Mall South, Level 3
For more information, please call (65) 6541 9107 / 15 or visit
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Rest Areas
Tired after all that time spent cramped in the plane seat? Make your way down to the Rest Areas for hours of relaxation on the specially designed snooze chairs! These comfortable leather chairs come with head and leg rests, giving you the ultimate relaxation. The Rest Areas are located at
Terminal 1
Central window isles of Transit Mall West, Level 2 Central window isles of Transit Mall East, Level 2
Terminal 2
Extended lounge at Transit Mall North, Level
Shower, Fitness and Spa Services
Seeking a refreshing shower or a relaxing massage? Visit the following centres that offer shower facilities, nail care, foot reflexology, massage therapy and a gym to keep you rejuvenated after your long flight. Charges are applicable for the services and facilities. The 24 hrs centres are located at
Terminal 1
The Rainforest Lounge at Transit Mall West, Level 3
For more information, please call (65) 6541 8518 or visit www.rainforestbysats.com" rel="nofollow" target="_blank">www.rainforestbysats.com" rel="nofollow" target="_blank">www.rainforestbysats.com" rel="nofollow" target="_blank">www.rainforestbysats.com
Terminal 2
The Plaza Premium Lounge at Transit Mall South, Level 3
For more information, please call (65) 6545 0388 or visit www.plaza-ppl.com/sg_en/index.php
Swimming Pool
Enjoy the relaxing ambience of the Balinese-themed swimming pool and poolside area operated by Harilela Hospitality Pte Ltd. Passengers staying at the Ambassador Transit Hotel may use the pool and Jacuzzi for free. Otherwise, a small fee of S$13.65 is charged to non-residents for the use of the swimming pool and Jacuzzi, including the use of the shower facilities, a towel and a complimentary non-alcoholic drink from the bar. The swimming pool is located at
Terminal 1
Near Transit Hotel at Transit Mall East, Level 3
For more information, please call (65) 6546 5357 or visit www.airport-hotel.com.sg" rel="nofollow" target="_blank">www.airport-hotel.com.sg" rel="nofollow" target="_blank">www.airport-hotel.com.sg" rel="nofollow" target="_blank">www.airport-hotel.com.sg
Operating hours: 7am to 11pm daily
News and Financial Information
Keep yourself updated with the world financial news from cable channels like BBC World, CNBC, Channel NewsAsia and CNN news service. You can also catch up on the latest stock and equities information provided by Bridge Information Systems and Reuters. Plasma televisions set up for you to catch up with daily news updates are located at
Terminal 1
Nexus Lounge at Transit Mall East, Level 2
Terminal 2
Extended Lounge at Transit Mall North, level 2 Skyplex at Transit Mall Central, Level 2
Explorer's Lounge
Be inspired by real life entertainment programmes screened on Discovery Channel and National Geographic. Such extraordinary cinematography will take you around the world to experience the wonders of science, technology, nature, history, world cultures and human adventure. Enrich your life at the Explorer’s Lounge located at
Terminal 1
Near McCafe at Transit Mall West, Level 3
Movie Theatre
Die-hard movie fans will find the Movie Theatre in Terminal 2 the best place to relax when in transit at Changi Airport. Catch the latest movie screenings on Star Movies cable TV free, 24 hours daily, on our newly installed 100” projector screen in comfortable movie seats.
If you prefer a more homely ambience and would also like to grab a bite as you enjoy the shows, you can catch free Star Movies and Star World screenings at our Movie Lounge in Terminal 1. These entertainment hubs are located at
Terminal 1
Next to the Food Gallery at Transit Mall East, Level 3
Terminal 2
Near the Sunflower Garden at Transit Mall South, Level 3
Nexus Lounge
Nexus is a spacious contemporary lounge that promises a connection of activities and services. Passengers in transit will get to enjoy a mix of f&B outlets that offer beer, coffee, sandwiches and sushi. In addition, passengers will be entertained by the wide selection of 24-hrs cable TV entertainment on 42" and 50" plasma TVs and enjoy free internet access. There's even a kiddie's corner with a cartoon channel to keep the kids entertained while their parents relax. The Nexus Lounge is located at
Terminal 1
Near Aspial at Transit Mall East, Level 2
Skyplex
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The Skyplex Entertainment Lounge brings you the finest in chic design, cutting-edge technology, and a variety of programs from around the world - a visual feast unfolding on more than 24 plasma and LCD screens. Throughout the lounge are innovative technologies sponsored by Panasonic - high-definition ready TV screens, Finite Listening Zone acoustics delivering a discreet zone of pure sound, unique internet surfing platforms, and a "World of Ideas" interactive display wall with "Live" view cam footage from cities around the world.
The lounge's many screens showcase a feast of different cable and terrestrial TV content, providing the day's hottest programs and events worldwide - from sports and entertainment to breaking news stories. Enter the world of relaxation and entertainment located at
Terminal 2
Near Nuance-Watson at Transit Mall Central, Level 2
Xbox Games
Plunge into the virtual world of games as you spar, race and more! Enjoy the true gaming experience at any of our 6 Microsoft Xbox stations located at
Terminal 2
Near Tastes of Changi at Transit Mall Central, Level 3
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Singapore Conference Facilities
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