Reduced mobility
Please note that all requirements for special assistance should be mentioned when booking your flight.
If you need assistance to reach the aircraft or to meet friends or relatives in the arrivals hall, please advise your travel agent or your airline when booking your flight. Please inform your travel agent, airline or handling agent in advance if you use a collapsible or powered wheelchair. Please ask them about special arrangements or any rules that may apply. This is also important for the airport of destination. Airline staff can escort you from the check-in counter to the departure gate and onto the aircraft. If your disabilities are not immediately apparent, please inform check-in staff once again of any special needs you may have. If you have a connecting flight at Brussels Airport, airline staff will take you to the designated gate. If Brussels Airport is your final destination, you can ask to be accompanied to the "Meeters & Greeters" area in the arrivals hall. In the terminal, facilities for the disabled are clearly signposted and identified with the standard international symbol. Automatic doors: the entrances to the terminal open automatically and are large enough for wheelchair users to get to the departure gates by themselves. The doors are marked with contrasting strips to make them more visible for the visually impaired. Elevators - Escalators: elevators, ramps and escalators provide easy access to all levels. The spacious passenger elevators are suitable for wheelchairs.
Short stay parking in front of the airport terminal
Car drivers bringing or collecting travellers with limited mobility to and from the airport can park their car nearby the airport building. The exact location is the parking lane that borders on the arrivals hall. The car should however carry the official handicapped sign.
Parking places for the handicapped
Handicapped people who travel to the airport in their own car can, while they're away, leave their vehicle in one of the airport car parks. However, every car park has spaces marked with the customary sign for the handicapped. These spaces are located as close as possible to the exits of the car parks.
Here too, the vehicle is required to display the handicapped sign to benefit from these special spaces.
Assistance dogs - blind travellers
As a general rule, dogs are not allowed in the airport terminal building. For assistance dogs, we gladly make an exception: they are welcome to Brussels Airport. If you want to know if assistance dogs are allowed in the cabin of a particular flight, please check
with your travel agent or airline.
Read the rest of the Brussels flights guide
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